Everything you need to know about using the app — support, privacy, terms, and copyright.
Need help with Streakeasy?
The fastest way to reach us is by email. We typically respond within 24 hours, often the same day.
Streakeasy is invite-only. Your coach sends you an invite with a temporary password. If you don't have a coach, email us at support@leet.ae and we'll point you in the right direction.
Ask your coach to reset it from their app. They'll generate a new temporary password for you. We don't have a self-serve password reset yet because every account is tied to a coaching relationship.
If you connected Hevy, workouts sync automatically once a day. To force a sync, go to Profile → Hevy → Sync Now. If you haven't connected Hevy, you can do that from Profile → Connect Hevy.
Open iOS Settings → Privacy & Security → Health → Streakeasy and confirm steps, active calories, and sleep are toggled on. The app reads these once when you open the Home tab.
When you take or upload a photo of a meal, the app sends it to a vision model that returns an estimate of calories, protein, carbs, and fat. The estimate appears in your meal log within a few seconds. You can edit any of these numbers manually if the estimate seems off.
Ask your coach to remove you — they have a button on your profile that deletes your account and all your data. If your coach is unreachable, email support@leet.ae from the email address tied to your account and we'll process the deletion within 7 days.
Make sure notifications are enabled in iOS Settings → Streakeasy → Notifications. If they were ever disabled, you may need to sign out and sign back in to re-register your device for push.
Email us. We read every message and prioritize feedback from active users.
If something looks broken, send us:
We'll get back to you with a fix or a workaround as fast as we can.
Last updated: 27 April 2026
This Privacy Policy describes what information Streakeasy ("the app", "we", "us") collects, how we use it, and the choices you have. By using Streakeasy, you agree to this policy.
Streakeasy is operated by Leet IT Solutions, based in Dubai, UAE. Contact: support@leet.ae.
If you grant permission, Streakeasy reads from Apple Health: daily steps, active calories burned, and sleep duration. We do not write any data back to Health. You can revoke this access at any time in iOS Settings → Privacy → Health → Streakeasy.
If you connect a Hevy account, we sync your last 30 days of workouts daily. We store the workout summaries in our database so your coach can review them. Disconnecting Hevy from Profile → Hevy → Disconnect stops further syncs but does not delete already-synced workouts; ask us to delete those if you want them gone.
Your coach. When you accept a coach's invite, you authorize them to see all data in your account: habits, logs, meals, photos, messages between you, and any health data you've synced. Your data is not visible to other clients of that coach, only to the coach.
Service providers. We use the following third parties strictly to operate the app:
We never sell your data, and we never share it with advertisers, data brokers, or analytics companies that profile users.
We keep your data for as long as your account is active. When your coach removes you (or you ask us to delete your account), we permanently delete:
Deletion is immediate and not reversible. Backups containing residual copies of your data may persist for up to 30 days before they roll off.
Depending on where you live, you may have additional rights under GDPR (EU/UK), CCPA (California), or similar laws — including the right to object to processing, restrict processing, or lodge a complaint with a regulator. Email us to exercise any of these.
Data is transmitted over HTTPS. Authentication is handled by Microsoft Entra. Your stored data is encrypted at rest. We use the principle of least privilege — only the coach you're assigned to can see your data, and we limit internal access to engineers troubleshooting specific issues. No system is perfect; if we discover a security incident affecting you, we'll notify you within 72 hours of becoming aware of it.
Streakeasy is not intended for users under 13. We do not knowingly collect data from children. If you believe a child has signed up, email us and we'll remove the account.
Your data is stored on servers in France (EU). If you use Streakeasy from outside the EU, you consent to your data being transferred and processed there.
If we change this policy, we'll update the "Last updated" date at the top. Material changes — anything that affects how we use your data — will be communicated via in-app notice or email.
Privacy questions: support@leet.ae
Mailing address: Leet IT Solutions, Dubai, United Arab Emirates.
Last updated: 27 April 2026
These Terms of Service ("Terms") govern your use of the Streakeasy mobile application (the "Service"), operated by Leet IT Solutions ("we", "us"). By creating an account or using the Service, you agree to these Terms.
You must be at least 13 years old to use Streakeasy. If you're between 13 and 18, you must have permission from a parent or guardian. By using the Service you confirm you meet these requirements.
Streakeasy is invite-only. A coach using the Service may invite you, which creates an account on your behalf with a temporary password. You are responsible for keeping your password secure. Don't share your account.
If you're a coach, you're responsible for the accuracy of the invitations you send and for treating your clients' data with care.
You agree NOT to:
We may suspend or terminate accounts that violate these rules without prior notice.
You use the Service at your own risk. By using Streakeasy you acknowledge you are responsible for your own health decisions.
Streakeasy facilitates communication between you and a coach you select (or who invited you), but we are not a party to that coaching relationship. Any agreements about coaching fees, scope of services, or program design are between you and your coach. We do not handle payments between coaches and clients.
You retain ownership of everything you create in the app — meals you log, photos you upload, messages you send, body data you enter. By uploading content, you grant us a limited license to store, transmit, and display it as needed to operate the Service (e.g., showing your meal photo to your coach).
You're responsible for the content you upload. Don't upload anything you don't have the right to share.
Everything else in the Service — the app's design, code, name, logo, and any documentation — is owned by Leet IT Solutions. You may not copy, modify, or redistribute it without our written permission.
The Service integrates with third-party services (Apple Health, Hevy, Microsoft Azure, etc.) listed in the Privacy Policy. Those services have their own terms; using them through Streakeasy means you also agree to theirs.
We try to keep the Service running 24/7 but make no guarantees about uptime. The Service may be unavailable for maintenance, updates, or causes outside our control. We may add, change, or remove features at any time.
If we begin charging for the Service in the future, we'll notify you in advance and give you the option to stop using it before any charges apply. If your coach is paying for your access, the terms of that arrangement are between you and them.
You can stop using Streakeasy at any time by asking your coach to delete your account or emailing us.
We may suspend or terminate your account if you violate these Terms, if your coach removes you, or if we discontinue the Service. We'll notify you when reasonable. Upon termination your data is deleted as described in the Privacy Policy.
The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied. We disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement to the maximum extent permitted by law.
To the maximum extent permitted by law, Leet IT Solutions and its officers, employees, and contractors will not be liable for any indirect, incidental, consequential, special, or exemplary damages arising from your use of the Service. Our total liability for any claim arising out of these Terms or the Service is limited to the amount you paid us for the Service in the 12 months preceding the claim, or USD 50, whichever is greater.
You agree to indemnify and hold harmless Leet IT Solutions from any claims, damages, or expenses (including legal fees) arising from your violation of these Terms, your misuse of the Service, or the content you upload.
These Terms are governed by the laws of the United Arab Emirates, without regard to conflict-of-law rules. Any dispute will be resolved in the courts of Dubai, UAE.
We may update these Terms occasionally. Material changes will be communicated via in-app notice or email. Continuing to use the Service after changes take effect constitutes acceptance of the updated Terms.
Questions about these Terms: support@leet.ae
© 2026 Leet IT Solutions. All rights reserved.
"Streakeasy" and the Streakeasy logo are trademarks of Leet IT Solutions. The app's source code, design, copy, and graphical assets are the intellectual property of Leet IT Solutions and are protected by copyright laws and international treaties.
You may use the Streakeasy app for personal, non-commercial habit tracking and communication with your coach, subject to the Terms of Service. You may not:
Content you upload — meal photos, voice notes, messages, progress photos, body data — remains yours. Streakeasy and Leet IT Solutions do not claim ownership over your content. We only have the limited license described in the Terms of Service needed to operate the app.
If you believe content uploaded by another user infringes your copyright, send a notice to support@leet.ae with:
We'll review valid notices and remove infringing content within a reasonable time. We may also disable accounts of repeat infringers.
Streakeasy is built on open-source libraries including React Native, Expo, TypeScript, and others. License attributions are available on request — email support@leet.ae.
Copyright questions: support@leet.ae
Leet IT Solutions, Dubai, UAE.